When it comes to the hotel industry – even in regards to hotel chains and bigger and more prosperous hotels – loyalty is an important component. Trends in hospitality technology can be hugely beneficial for this, as it can help to measure and track customer service trends. Keeping an eye on trends in hospitality technology can also help you to be more considerate and aware of how to best utilize customer service. Because when it comes down to it, customer loyalty is hugely dependent on customer service and the quality of it that is provided.
With traveling common all throughout the United States – as many as seventy five percent currently have plans for at least one weekend vacation over the next winter, and many have more loose plans in place for other trips – mon
Travel and hospitality are an important industry in this day and age. Did you know that according to research three out of four travelers are planning one or more weekend getaways for this upcoming year? With so many travelers and so many new customers this can make hotel management tricky sometimes, but the good news is that it doesn’t have to be! We will discuss some of the finer points and options for employee retention, as well as good hotel management that may even boost your profits!
Using Technology and Hotel Management Software.
Hotels really must embrace the newest trends in hospitality technology and software if they are to compete in our modern world. With so many hospitality choices online for travelers, it is important that hotels make sure they have a good online presence and good hotel Continue Reading No Comments